Do employees in your organization spend more time searching for information than doing their actual jobs? Are all your business processes and procedures (how you do things) clearly documented and communicated, or do they live solely in individuals’ heads? 

As much as 80% of a company’s intellectual assets reside in unstructured content, such as text documents, presentations, brochures, forms, and web-based materials. Yet, many companies lack a cohesive plan for managing it, which can lead to wasted work, inaccuracies, and a poor customer experience.  An enterprise content management strategy can help you to:

• Improve information use with better workflow, collaboration, and decision support
• Establish content reusability, saving time and effort
• Employ best practices for information creation and storage such as version control, routing, and approval
• Improve delivery of product or customer support information
• Reduce contracting, storage, and reporting costs

With an information audit, a goals workshop, a technology review, governance rules guidance – or a customized combination of several techniques – i-Squared’s business analysts and technologists can help get you on the road to increased effectiveness.